Frequently Asked Questions

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What is DPAN.TV?

DPAN.TV (The Sign Language Channel) was formed for a singular, essential purpose: to make quality American Sign Language (ASL) daily news and information accessible to both the Deaf and Hard of Hearing community and its supporters. At present, there are nearly 30 million Deaf/Hard of Hearing people living in the United States who, despite their pronounced interest, have been largely excluded from meaningful access to news and information.

Do I have to sign up to watch?

Yes. We require users to sign-up. This is for age verification purposes on certain content. Signing up also helps us learn about you so we can provide you with even better content. Users can also receive email updates about upcoming content and other exciting news. We won’t spam or share your email with anyone else.

Where can I watch DPAN.TV?

Members can watch DPAN.TV on any internet-connected device such as your computer, smartphone, tablet and more. click here for a full list of DPAN.TV compatible devices.

Why won't the video play?

Our player is developed to fully utilize HTML5. You must have the latest version of Chrome, Firefox, Edge or Safari to play our content properly. If you are still having trouble, feel free to contact us. (We have recently sunset the use of FLASH)

But I Don’t Know Sign Language:

Content will include subtitles along with sign language, voice-over or all three. Captions are customizable to each user via the option in the top right corner of the player.

I lost my password!

Just head over to: https://dpan.tv/password/reset and you can easily reset your password here. Also if you use a social network to login, you won't have to remember one!

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