More than 740 Delta Airlines flights were canceled due to an outage involving the company’s computers.
The outage first occurred early on Monday, August 8th, when customers tweeted that the online check-in wasn’t working. The airline app, website, and passenger advisory screens also became affected by the outage. Six hours later, the computers were back up, but Delta warned that delays could still occur.
Delta also said that the power outage took place at the Atlanta hub. Georgia Power, Atlanta’s local power company, said the switchgear had failed overnight.
The United States, Japan, United Kingdom, and Italy all experienced delays. Customers who had canceled flights or whose flights were “significantly delayed” were refunded. Customers will also be allowed to reschedule their flights without any fees if they do so by Friday, the 12th.