The IRS is warning that con artists are using VRS to scam Deaf and Hard of Hearing individuals. Scammers are contacting people through VRS claiming they owe taxes and have to pay immediately.
You shouldn’t automatically trust calls because they’re made through VRS. If you receive one of these calls, never give out your personal information over the phone.
If the IRS is really contacting you, they will never demand immediate payment, or require it be made a specific way. For example, they will never ask you to do a wire transfer, use a prepaid debit card, or request your card information over the phone. In most cases, you will receive a letter from the IRS before they call you.
They will never threaten to have law-enforcement arrest you, or demand you pay without having the opportunity to question or appeal the charges.
So what should you do if you receive a suspicious call? If you think you owe taxes, contact the IRS at 800-829-1040 through VRS.
If you know you don’t owe taxes, call and report the incident to the Treasury Inspector General for Tax Administration (TIGTA) at 800-366-4484. You can also file a complaint online using the FTC Complaint Assistant. Be sure to include the words, “IRS Telephone Scam” in your description.